Shipping Policy

*No international orders at this time.

*Ship only within the U.S. and to Puerto Rico.

*If temperatures are below 45°F in your area then you MUST add a heat pack to your order; heat packs are located in the "Extras" page. This is YOUR responsibility.

No returns or exchanges accepted. An order cannot be canceled once it has been shipped. Plants ship only on Mondays. Plants ship with USPS Priority Mail. CarnageFarms offers a Live Arrival Guarantee. Browning pitchers/traps and leaves or broken leaves and tendrils are completely normal in shipment and do not qualify as a dead plant. Plant may or may not arrive with pitchers or flowers on them. If plant arrives with a broken growth point, then your issue must be reported to info@carnagefarms.com with pictures provided within 24 hours of receiving your order. CarnageFarms is not responsible for damage caused by the weather (including cold/hot temperatures), shipping services, or for lost or stolen packages. Care is out of my hands once package has been dropped off at the post office. Store credit is usually offered if there is a legitimate problem with your order.